Privacy policy
PRIVACY STATEMENT
WHAT DO WE DO WITH YOUR INFORMATION?
When you browse our site, we automatically receive your computer’s internet protocol (IP) address, location, referring page, and information about your browser in order for us to provide better security and user experience. We may also set and read cookies.
We may also use this information for analytics and to advertise our services.
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, phone number and email address. We use this information to process your order and provide customer service.
When you put an item in your cart, we collect this information to provide customer service.
When you sign up for our email newsletter, we collect your email address and name to facilitate delivery of the newsletter and other announcements. We may track opens and clicks in our newsletters to help us understand which newsletters get the most interest from our readers.
When you make an appointment online, we collect your name, email address, and phone number in order to facilitate the scheduling of a consultation.
CONSENT
How do you get my consent?
When you provide us with personal information to sign up for a newsletter, make an appointment, add an item to the cart, complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using to service your request.
How do I withdraw my consent?
You may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@humannaturellc.com or mailing us at:
Human Nature LLC
401 Bryce Canyon Cir
Madison, WI 53705
You may opt out of receiving the newsletter by clicking the link on the bottom of the newsletter email.
You may opt out of the use of cookies by disabling those cookies in your browser. See our explanation of cookies used below.
DISCLOSURE
We will not disclose your personal information, except:
- To enforce our terms of service or other agreements,
- To a vendor for the purpose of servicing your request,
- As required by law.
SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment:
Our store uses Shopify and Stripe Payment Services to process credit card payments. Both Shopify and Stripe are PCI-DSS level 1 certified. You can read more about their security and privacy statements on their respective websites.
THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google Analytics
Our store uses Google Analytics to help us learn about store visits and the pages being viewed. Google provides you with fine grained control over your privacy settings. We recommend reviewing those settings if you are concerned about the information Google is collecting across their products. Here are their terms: https://policies.google.com/privacy?hl=en
MailChimp
Our newsletter and other emails may sent through MailChimp.
https://mailchimp.com/legal/privacy/#3._Privacy_for_Contacts
Appointlet
Online appointments are made through Appointlet, an online scheduling application.
http://www.appointlet.help/legal/privacy-policy
SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
COOKIES
Here is a list of cookies that we use for the store. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not. Note that this list currently contains cookies set by Shopify and Google and may not be a complete list.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact Human Nature at info@humannaturellc.com or by mail at:
Human Nature LLC
401 Bryce Canyon Cir
Madison, WI
53705
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